User ID/Password Information for First-Time Users

For In Depth Instructions for First Time Users please visit: First Time User Information 

If you do not know your user ID, you can obtain your User ID using your Social Security number, or the 7-digit employee ID printed on your Cardinal Card. If you have already used your university email account, your ULink user ID will be the same as your email user ID.

• Your password will be a capital L, the first two letters of your first name, then the first two letters of your last name, then an exclamation mark (!), then the last four digits of your employee ID. For example:
  
  Jane Smith, employee ID 1234567, her password is Ljasm!4567

To reset your password please click here. If you have forgotten your password and have not set your challenge questions, your unit's Tier 1 technical support staff can change your password or you can take a picture ID to a computing center for a password reset.

If you are a returning employee or alumni, please contact the IT HelpDesk to get your password reset.

If you have user ID or password problems, please contact the IT HelpDesk at 852-7997.